In order to make the reports more accurate and also to identify answerers, you would prefer your callers to be displaying their caller ID. If they do not do this, they will be displayed in the portal simply under "Unknown". It is recommended that those calling from a private number should use one of the below prefix's to temporarily display their caller ID.

- In Australia, from a landline: Dial 1832 then your Vattendance phone number (ie 183290219220)

- In Australia, from a mobile: Dial *31# then your Vattendance phone number (ie *31#90219220) (more info)

- In New Zealand, from a landline: Dial 0196 then your Vattendance phone number (ie 01963201090)

- In New Zealand, from a mobile: Dial *31# then your Vattendance phone number (ie *31#3201090) (more info)